Store Policies

SHIPPING:

I ship all items through USPS Priority Mail.  I will ship via USPS Parcel Post or First Class Mail if requested.  Because the items I sell are glass, I do wrap them very well to avoid breakage using recycled materials.  I have been selling floats for many years & have the best luck with USPS Priority Mail.  I am open to shipping other methods if you need something quickly or aren't in a hurry for it.  Please just let me know.

I will combine multiple purchases.  For example, I can get 5 of the 3" fishing floats in a USPS Medium Priority Mail Flat-Rate box.

If you would like insurance for your items, let me know.  I typically include it for items that are more rare or valuable.

If your package is lost by the post office, I will help you file a claim & do what I can, but I can not take responsibility for lost items after I have sent them.  I have been fortunate enough to have had only 1 issue in all the years I have been selling glass fishing floats.  Please be prepared to file the claim yourself if your package gets lost.

Regarding international shipping.........

I don't have any problems shipping to other countries.  Obviously it can be expensive, but I like to provide everyone with a chance to purchase something they like!  I can send anything under 4 pounds via First Class Mail internationally & the cost is a bit less.

Shipping charges are estimated due to the varying weights of glass floats with packaging.  If your order costs less to ship than what you pay, you will be refunded the difference.

If an item is missing shipping information, please contact me & I will adjust it.  Since this store is a new venture for me, I am still learning how to get things set up!  :)

If you have any questions, just ask!!

RETURNS & REFUNDS:

I don't normally give refunds, or accept returns, unless I make the mistake.  I will make an exception depending on the situation.  Please let me know within 7 days of receiving your purchase if you have any problems with it.  I try to describe each item carefully & provide good photos so that you can see what you are purchasing.

I have been shipping floats all over the world for many years & have had very few problems with damaged items.  I wrap things carefully.  If you receive something that is damaged, I will work with you to make it right.

IF YOU CHANGE YOUR MIND & REFUSE TO ACCEPT THE ITEM(S) YOU PURCHASED, THERE IS A 75% RESTOCKING FEE!  I am a small business.  I can NOT play games with customers if you change your mind.  I DO NOT ACCEPT INTERNATIONAL RETURNS unless I made a mistake & then I will work to make the issue better.